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  • Contact Ukrenergo

    All information is provided free of charge.

    You may contact us:

    • by completing an online form, or by e-mail at: nec-kanc@ua.energy (stating “Inquiry to Ukrenergo” in the “Subject” field)
    • by fax at: +380 (44) 238-32-64
    • by mailing us at: 25 Symona Petliury str., Kyiv, Ukraine, 01032 (stating “Inquiry to Ukrenergo” on the envelope)

    Your inquiry must include:

      • your full name;
      • your residence address;
      • description of inquiry, suggestion, statement, request, complaint or demand;
      • your signature;
      • date.

    In addition to the aforementioned requirements, online inquiries must also include your e-mail address or other means of contacting you.

    Written (including online) inquiries not containing the author’s residence address or signature, and inquiries whose authorship cannot be determined are considered anonymous and will be discarded.

    By visiting us in person at: 25 Symona Petliury str., Kyiv, Ukraine, 01032

    Online applications

    Type of request:

      All fields are required!

      Family name
      Name
      Patronymic name
      Postal address or e-mail:

      Information, title or content related to the request:


      Processing period – up to 5 days*

        All fields are required!

        Family name
        Name
        Patronymic name
        Place of living

        Postal address and e-mail for receiving answer:

        The essence of the issue raised:


        Processing period – up to 5 days**

        * – according to the Law of Ukraine “On access to public information”

        ** – according to the Law of Ukraine “On citizens appeals”